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Sarah Gensmantel, BACP

Based in the UK Online sessions

Warm counsellor offering practical support online

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Years in practice
4
Registration
BACP
Languages
English
Focus
Stress, Anxiety
Focus
Trauma and abuse
Focus
Grief
About

About Sarah

Sarah Gensmantel is a counsellor and psychotherapist who brings four years of practice to online work for adults. She holds BACP registration, and offers short- and long-term counselling and life coaching. Sarah welcomes people who feel overwhelmed, stuck, or are navigating major life changes.

Her background is in education, with experience supporting young people and adults through pastoral care and safeguarding. That time gave her practical skills in helping people who feel distressed or emotionally unsafe.

Background and approach

She has worked with issues such as anxiety, depression, grief, addiction, and trauma including childhood trauma. Sessions focus on a respectful, non-judgemental relationship. Sarah listens closely to what clients say and to what feels harder to name.

She uses that understanding to help people make sense of their experience and to build insight at a pace that feels right. Alongside talking, she offers optional holistic practices when they suit the person. These can include breathwork, meditation, mindfulness and yoga.

Any extra practice is introduced gently and tailored to individual needs. In practical terms Sarah will offer coping tools you can use day to day. She combines reflective conversation with strategies aimed at easing distress and improving everyday functioning.

The aim is to help clients feel steadier and better able to manage life’s challenges. People who choose her often want a warm, open approach and a steady listening presence. Her work is straightforward and down-to-earth, with an emphasis on understanding, compassion and practical support.

Online support

Approaches you can use online

Attachment-based work looks at how early relationships shape current patterns. It helps people understand connection, trust and some relationship difficulties in everyday life. Client-centred therapy centres on the person in front of the counsellor. It means being listened to without judgement and having space to find your own answers, which can help with low self-worth and emotional overwhelm. Cognitive Behavioural Therapy, or CBT, focuses on practical steps to change unhelpful thoughts and behaviours to reduce anxiety, depression and coping difficulties.

Finding the right approach is part of the work. Sarah will discuss different ways of working with you and shape the approach around your needs, goals and preferences. This is a collaborative process and she checks in so the pace and methods feel right.

Online sessions offer practical benefits. Video calls let you meet face to face when travel is difficult. Phone sessions need less bandwidth and can be easier when you prefer not to be on camera. Live chat or text-based messaging can suit quick check-ins, written reflection or people who find it easier to express themselves in writing. These options aim to make therapy more flexible and easier to fit into daily life.
Questions

Questions people ask about Sarah

What concerns does Sarah help with?

She supports people with a wide range of issues including stress, anxiety, trauma and abuse, grief, low self-esteem, depression, addictions, parenting challenges and relationship or intimacy-related issues.

How would you describe her therapeutic style?

Her style is warm and non-judgemental, focusing on a strong therapeutic relationship and listening closely to each person’s story while offering practical coping strategies.

What professional background does she have?

She has four years of counselling and psychotherapy experience and a professional history in education, where she specialised in pastoral care and safeguarding.

What credentials does she hold and where is she based?

She is registered with the BACP and works from the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

Can she work with international clients?

International clients are not currently accepted; she works with people based in the United Kingdom.

What session formats are available?

Sessions can be held by video call, phone, live chat, or text-based messaging depending on client preference.

How do subscriptions and getting started work?

Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

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