- Years in practice
- 3
- Registration
- BACP
- Languages
- English
- Focus
- Stress, Anxiety
- Focus
- Relationship issues
- Focus
- Family conflicts
About Jen
Jen (Jennifer) Luby helps people manage stress, anxiety, depression and the pressures of parenting. She supports those facing relationship strain, grief, trauma and life changes. She also works with clients concerned about self-esteem, career stress, compassion fatigue and LGBT issues.
Jen uses a person-centred, relational and trauma-informed style. She focuses on listening first and then helping people make small, practical changes. Sessions move at the client's pace and aim to increase clarity and self-understanding.
Background and approach
Her practice is informed by a range of evidence-based therapeutic techniques. Jen pays attention to how identity and neurodiversity shape experience, and she aims to create an affirming space for people from diverse backgrounds. She describes the work as collaborative and grounded in respect.
Jen trained at the University of Cumbria and completed a First-Class Honours degree at the University of Central Lancashire, followed by a Postgraduate Diploma with Merit from the University of Leeds. She is a member of the British Association for Counselling and Psychotherapy, BACP. She offers video calls, phone sessions, live chat and text-based messaging to fit different needs.
Sessions are arranged through a subscription system that can be cancelled at any time. To begin, a short matching questionnaire is completed and sessions are scheduled according to the therapist's availability. With three years' experience, Jen aims to stay alongside clients as they explore their experiences and work towards clearer thinking, stronger connection and greater self-worth.
What Jen works with
Everything Jen lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Jen helps people with.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Depression
- Coping with life changes
- LGBT
- Trauma and abuse
- Grief
- Parenting issues
- Self esteem
- Career difficulties
- Compassion fatigue
- Aging and geriatric issues
- Blended family issues
- Caregiver issues and stress
- Communication problems
- Control issues
- Divorce and separation
- Domestic violence
- Emptiness
- Family problems
- Forgiveness
- Guilt and shame
- Isolation / loneliness
- Life purpose
- Men's issues
- Midlife crisis
- Self-love
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
How Jen adapts therapeutic approaches for online care
Jen draws on a few evidence-based approaches and tailors them to each person's needs. Person-centred work focuses on attentive listening and empathic responding to help people feel heard and understood; it is helpful for anyone seeking clarity, especially around parenting strain and life changes. Trauma-informed practice pays attention to safety, pacing and triggers, and supports people working through difficult or painful experiences in a way that feels manageable. Relational approaches look at patterns in how people connect with others and help improve communication and emotional understanding within those relationships.Finding the right approach is part of the therapy process. Jen works collaboratively to identify which methods fit a person's goals and preferences, and she adjusts techniques as the work progresses so sessions feel useful and relevant.
Online therapy offers practical flexibility. Video calls allow face-to-face conversation when visual cues matter. Phone sessions suit people who prefer not to be on camera or need a lower-bandwidth option. Live chat and text-based messaging can be used for shorter check-ins, day-to-day support and for people who process better in writing. These options make it easier to fit therapy around work, childcare and daily life while keeping the focus on progress and connection.
Questions people ask about Jen
What concerns does Jen help with?
She supports people managing stress, anxiety, depression, parenting pressures, grief, trauma, relationship issues and career strain, among other concerns.
How would you describe her therapy style?
Her style is person-centred, relational and trauma-informed, with a focus on listening, collaboration and pacing sessions to the client's needs.
What is her professional background?
She studied counselling at the University of Cumbria, holds a First-Class Honours degree from the University of Central Lancashire and a Postgraduate Diploma with Merit from the University of Leeds.
What credentials and region are listed?
Jen is a member of the British Association for Counselling and Psychotherapy, BACP, and is based in the United Kingdom.
Which languages are supported and can international clients join?
Sessions are offered in English and international clients are not currently accepted.
What session formats are offered?
She offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.
How are sessions paid for and what does it cost?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.
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