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Raphaella Heaven, BACP

Based in the UK Online sessions

Compassionate client-centred support for parenting challenges

Explore online therapy options
Years in practice
5
Registration
BACP
Languages
English
Focus
Stress, Anxiety
Focus
Relationship issues
Focus
Trauma and abuse
About

About Raphaella

Raphaella Heaven is a counsellor who uses a client-centred approach to help people facing parenting challenges and everyday stress. She works with adults needing practical support for anxiety, depression, grief, relationship strain and the pressures of raising children. Her style is warm and respectful, aimed at helping people feel heard and understood from the first session.

With five years of professional experience in the United Kingdom, Raphaella adapts conversations and plans to each person’s situation.

Background and approach

She draws on humanistic ideas and creative tools such as pictures, music and timelines to explore feelings and memories. Clients are invited to bring simple art supplies like paper and coloured pens to sessions when creative work is used. Sessions focus on practical steps people can take between meetings.

Raphaella helps people spot patterns, manage strong emotions like anger, and cope with life changes including bereavement and serious illness. She also supports those dealing with trauma, isolation, codependency and intimacy-related concerns. Her earlier work included hospice and end-of-life counselling and supporting people affected by sexual assault and abuse, which informs a sensitive approach to grief and trauma.

Raphaella tailors pacing and technique to each person’s needs, aiming to build hope and practical coping skills. Raphaella holds BACP registration, practises in the UK and runs sessions in English. She offers video calls, phone sessions, live chat and text-based messaging, and uses a subscription model that can be cancelled at any time.

Focus areas and approaches

What Raphaella works with

Everything Raphaella lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Raphaella helps people with.

Approaches Raphaella lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Client-centred and creative work delivered online

Client-centred therapy puts the person at the heart of the process. The counsellor listens closely, reflects what is heard, and helps people find their own solutions. This approach suits issues like anxiety, relationship strain, grief and the everyday challenges of parenting because it focuses on the person’s priorities.

Raphaella also uses humanistic and creative methods such as drawings, music and timelines to make feelings easier to talk about. Creative exercises can help people access memories, track patterns over time, and practise new ways of coping in tangible ways during sessions.

Finding the right approach is a joint process. Raphaella will work with each person to decide which methods fit their needs, goals and preferences. She adapts pace and techniques so the work feels manageable and relevant to real life.

Online sessions offer flexibility for busy routines. Video calls allow face-to-face conversation when that is helpful. Phone sessions can fit a short check-in or be easier when bandwidth is limited. Live chat and text-based messaging suit people who prefer writing, want ongoing check-ins, or need a way to reflect between sessions.
Questions

Questions people ask about Raphaella

What issues does Raphaella commonly help with?

She supports people with stress, anxiety, depression, grief, relationship and parenting concerns, plus trauma, loneliness and intimacy-related issues.

What is her therapeutic style like?

Raphaella uses client-centred therapy, focusing on listening and responding to each person’s needs. She also integrates humanistic ideas and creative activities such as drawing and music.

How much experience does she have?

She has five years of professional counselling experience working in the United Kingdom.

What credentials and location are listed?

Raphaella is registered with the BACP and practises in the United Kingdom.

Which languages are supported and can she see people abroad?

Sessions are offered in English. International clients are not currently accepted.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How does pricing work for sessions?

Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.

What do I do to begin working with her?

Select the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist’s availability.

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