Susan Chown, BACP
Compassionate counselling focused on everyday challenges
Explore online therapy options- Years in practice
- 10
- Registration
- BACP
- Languages
- English
- Focus
- Relationship issues
- Focus
- Trauma and abuse
- Focus
- Grief
About Susan
Susan Chown is a counsellor with over ten years of professional practice in the United Kingdom. She focuses on relationship difficulties, trauma and abuse, grief and loss, and issues around intimacy. Susan emphasises a straightforward, supportive approach that helps people take the first steps toward change.
She uses a client-centred way of working, offering a calm, non-judgemental space to talk through what is happening now. Sessions aim to build on each person’s existing strengths and practical resources.
Background and approach
The emphasis is on listening, reflecting, and helping clients find their own solutions. Susan has worked with a wide range of concerns including anxiety, depression, addiction, ADHD, and parenting stresses. She also supports people dealing with career pressure, anger, body image and caregiving strain.
Her practical focus is on manageable steps and clearer communication at home and work. People meet Susan for single issues or when life feels overwhelming and mixed up. She helps with coping skills for change, processing loss, and repairing trust after harm.
Conversations are paced to suit the individual and to respect how hard some topics can be to raise. Sessions are offered in English and can be arranged as video calls, phone sessions, live chat, or text-based messaging. To begin, a short matching questionnaire is completed and scheduling is arranged according to therapist availability.
What Susan works with
Everything Susan lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Susan helps people with.
- Relationship issues
- Trauma and abuse
- Grief
- Intimacy-related issues
- Self esteem
- Stress, Anxiety
- Addictions
- LGBT
- Family conflicts
- Eating disorders
- Sleeping disorders
- Parenting issues
- Anger management
- Career difficulties
- Bipolar disorder
- Depression
- Coping with life changes
- Compassion fatigue
- ADHD
- Abandonment
- Aging and geriatric issues
- Antisocial personality
- Attachment issues
- Body image
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Family problems
- First responder issues
- Forgiveness
- Guilt and shame
- Hoarding
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Multicultural concerns
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Post-traumatic stress
- Self-harm
- Self-love
- Sex addiction
- Sexual assault and abuse
- Sexuality
- Social anxiety and phobia
- Traumatic brain injury
- Women's issues
- Workplace issues
Approaches Susan lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
How client-centred care works online
Client-centred therapy is about being heard and understood. The counsellor listens without judgement and reflects what matters to the client so they can decide on the next steps. This approach suits people coping with relationship strain, loss, anxiety or recovery after harm.The focus is on the person in front of the counsellor rather than on labels. Conversations explore strengths, values and practical options. Together the client and counsellor decide what to try, and they adjust the plan as things change to find the best fit for the client’s goals.
Finding the right approach is part of the therapeutic process. The counsellor will discuss different ways of working and suggest what might help most for the issues raised. That decision is collaborative and takes into account the client’s needs, aims and preferences.
Online sessions offer flexibility and practical benefits. Video calls allow face-to-face contact when a longer conversation is helpful. Phone sessions need less bandwidth and can be easier to fit into a work break. Live chat and text messaging work well for shorter check-ins, notes between sessions or when typing feels easier than talking. Registered or accredited professionals can work across time zones to support people who live outside the UK.
Questions people ask about Susan
What kinds of problems can I bring to therapy?
Susan works with relationship problems, trauma and abuse, grief, intimacy concerns and many daily stresses. Other areas supported include anxiety, depression, addiction, ADHD and parenting-related strain.
What is the therapy style like?
The approach is client-centred, which means sessions focus on listening and responding to each person’s priorities. The aim is to help people use their own strengths to make changes that matter.
How much experience does the counsellor have?
Susan has ten years of professional experience working with a broad range of mental health and life concerns. That background shapes a practical, calm way of working.
Where is the counsellor based and what are the credentials?
The counsellor practises in the United Kingdom and holds BACP accreditation. Sessions are provided from the UK practice.
Are sessions offered in languages other than English?
Sessions are offered in English. International clients can be seen where arrangements suit both parties.
Which session formats are available?
Therapy can take place via video calls, phone sessions, live chat or text-based messaging. Different formats suit different needs, such as a quick check-in by text or a longer conversation by video.
How much does therapy cost?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time. Exact pricing is provided during the sign-up process.
How do I begin if I want to work together?
Start by selecting the Start Therapy button and completing a short matching questionnaire. Scheduling is then arranged according to therapist availability.
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