Vickie Wai Hay Chan, BACP
Experienced counsellor offering practical support for parents
Book with Vickie- Years in practice
- 18
- Registration
- BACP
- Languages
- English, Mandarin, Cantonese
- Focus
- Stress, Anxiety
- Focus
- Relationship issues
- Focus
- Family conflicts
About Vickie
Vickie Wai Hay Chan is a counsellor with 18 years' experience. She moved to the United Kingdom from Hong Kong and brings a long history of working with people under stress and in crisis. She speaks English, Cantonese and Mandarin and is registered with the British Association for Counselling and Psychotherapy, BACP.
She trained to a Master level in counselling and has practised in hospital, social service and employee assistance settings.
Background and approach
Much of her recent work focused on work stress, relationship difficulties, sexual health concerns and mental health support. She also has experience with grief, parenting strain and multicultural issues. Her style draws on humanistic, family-based ideas.
Sessions often centre on helping people notice their own resources and strengths. Conversations aim to be practical and paced to what the person needs at that time. Vickie uses Client-Centred methods alongside Cognitive Behavioural Therapy and Emotionally-Focused Therapy ideas.
She supports people to understand patterns, try small changes and build better communication. Many clients come to talk about intimacy, attachment and coping with life transitions. Work with her typically involves straightforward goal-setting and regular check-ins.
She can offer video calls, phone sessions, live chat or text-based messaging to suit different schedules. International clients who speak English, Mandarin or Cantonese may also arrange sessions.
What Vickie works with
Everything Vickie lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Vickie helps people with.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Intimacy-related issues
- Depression
- LGBT
- Trauma and abuse
- Grief
- Sleeping disorders
- Parenting issues
- Anger management
- Self esteem
- Career difficulties
- Bipolar disorder
- Coping with life changes
- Coaching
- Compassion fatigue
- Attachment issues
- Body image
- Communication problems
- Divorce and separation
- Family of origin issues
- Family problems
- Life purpose
- Mood disorders
- Multicultural concerns
- Postpartum depression
- Pregnancy and childbirth
- Self-love
- Sexual dysfunction
- Sexuality
- Women's issues
- Workplace issues
Approaches Vickie lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
How her approaches work in online therapy
Client-Centred Therapy puts the person's experience at the centre. The counsellor listens actively and helps the person find their own answers, which is useful for building self-trust and working through parenting stress or life changes.Cognitive Behavioural Therapy (CBT) focuses on spotting unhelpful thoughts and testing small behavioural changes. This approach can help with anxiety, sleeping problems and low mood by offering practical exercises to try between sessions.
Emotionally-Focused Therapy (EFT) looks at patterns of emotional response and interaction. It helps people understand and shift how they relate to others and themselves, which can be helpful for intimacy and attachment concerns.
Choosing the right approach is a joint process. The therapist will work with each person to decide which methods match their goals, preferences and what they want to change. Plans are adjusted as therapy progresses so the approach evolves with the person's needs.
Online sessions provide flexibility and practical convenience. Video calls are good for face-to-face conversation, phone sessions can be easier when bandwidth is low, and live chat or text-based messaging suit brief check-ins or busy days. These options make it simpler to fit counselling around work, childcare and different time zones.
Questions people ask about Vickie
What kinds of concerns does Vickie help with?
Vickie works with a wide range of issues including stress, anxiety, depression, relationship and intimacy-related concerns, parenting strain, grief, trauma and sexual health matters.
How would you describe her therapeutic style?
Her style is grounded in humanistic and family-based approaches that focus on recognising strengths, improving communication and making practical changes that fit daily life.
What is her professional background?
She has 18 years of counselling experience, including work in hospitals, social services and employee assistance programmes, with a focus on work stress, crisis intervention and sexual health.
What credentials and region does she practise from?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises from the United Kingdom.
Which languages are supported in sessions?
Sessions are offered in English, Mandarin and Cantonese, and she is available to work with international clients.
What session formats are available?
She offers a variety of online formats including video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How are sessions paid for and what do they cost?
Costs vary with location and therapist arrangement; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete the short matching questionnaire, and then schedule sessions according to the therapist's availability.
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