Donna Hendricks, BACP, NCPS
Person-centred counsellor with practical tools for change
Book with Donna- Years in practice
- 12
- Languages
- English
- Focus
- Stress, Anxiety
- Focus
- Trauma and abuse
- Focus
- Grief
About Donna
Donna Hendricks uses person-centred and cognitive behavioural approaches to help people facing emotional strain. She is a BACP member and holds NCPS credentials, with 12 years of experience in voluntary, personal and NHS settings. Donna speaks plainly and meets people where they are, so sessions focus on what matters most to each person.
Her core training is in the Person-centred approach, which means she starts from the view that clients know their own experience best.
Background and approach
Donna also completed a Masters in Cognitive Behavioural Psychotherapy, so she combines empathic listening with practical strategies for managing difficult thoughts and feelings. Donna has supported adults with stress, anxiety and depression, and with trauma and abuse. She also helps people work through grief, low self-esteem, social anxiety, OCD, panic and challenges linked to parenting and relationships.
Other areas she addresses include eating concerns, anger, career worries, bipolar difficulties, ADHD and complex emotional reactions such as shame and guilt. In sessions she stays respectfully curious and sensitive to each person's needs. Conversations aim to bring clearer thinking and more workable choices.
Practical tools are used alongside space to reflect and be heard. Sessions are offered in English to people in the United Kingdom. Online formats include video calls, phone sessions, live chat and text messaging.
To begin, clients complete a short matching questionnaire and book according to the therapist's schedule.
What Donna works with
Everything Donna lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Donna helps people with.
- Stress, Anxiety
- Trauma and abuse
- Grief
- Self esteem
- Coping with life changes
- LGBT
- Relationship issues
- Family conflicts
- Eating disorders
- Parenting issues
- Anger management
- Career difficulties
- Bipolar disorder
- Depression
- ADHD
- Abandonment
- Antisocial personality
- Attachment issues
- Blended family issues
- Body image
- Cancer
- Caregiver issues and stress
- Co-morbidity
- Communication problems
- Control issues
- Dissociation
- Domestic violence
- Family problems
- Forgiveness
- Guilt and shame
- Isolation / loneliness
- Life purpose
- Veteran and Armed Forces Issues
- Mood disorders
- Multicultural concerns
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Phobias
- Post-traumatic stress
- Prejudice and discrimination
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
- Women's issues
- Workplace issues
Approaches Donna lists
- Acceptance and Commitment Therapy (ACT)
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Dialectical Behaviour Therapy (DBT)
- Solution-Focused Therapy
- Trauma-Focused Therapy
- Internal Family Systems
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
How therapeutic approaches translate to online care
Donna uses Acceptance and Commitment Therapy (ACT) and Cognitive Behavioural Therapy (CBT) in ways that fit online work. ACT helps people notice thoughts and feelings without being driven by them, and supports choices that match personal values; it is helpful for anxiety, stress and confusion about direction. CBT focuses on changing unhelpful thought patterns and practising new behaviours; it is useful for anxiety, panic, OCD and low mood.Choosing an approach is a shared process. Donna will discuss what matters most to you, try different ways of working and adapt methods to your goals and preferences. The aim is to find a practical mix of listening and technique that feels right for you.
Online sessions are offered by video call, phone, live chat or text messaging to make therapy more flexible. Video is good for deeper conversations and non-verbal cues. Phone sessions suit people with limited bandwidth or who prefer not to be on camera. Live chat and messaging let you check in between calls and fit shorter reflections into a busy day. These options make it easier to book consistent sessions around work, childcare and other commitments.
Questions people ask about Donna
What concerns does Donna commonly support?
She works with stress, anxiety, depression, trauma and abuse, grief, self-esteem and a wide range of emotional and behavioural issues including parenting and relationship worries.
What is Donna's therapy style like?
Her style blends Person-centred listening with cognitive-behavioural methods. Conversations aim to be respectful and practical, pairing understanding with tools to change thinking and behaviour.
How much experience does she have?
Donna has 12 years' experience working in voluntary, personal and NHS settings supporting adult clients with varied difficulties.
What credentials and region are listed?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and holds NCPS. She practises from the United Kingdom.
In which languages can sessions be held?
Sessions are offered in English only and international clients are not currently accepted.
Which session formats are available?
Available formats include video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.
How are fees and payment handled?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by clicking the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.
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