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Lucy Palmer, BACP

Based in the UK Online sessions

Person-centred counsellor for everyday struggles

Book with Lucy
Years in practice
3
Registration
BACP
Languages
English
Focus
Stress, Anxiety
Focus
LGBT
Focus
Self esteem
About

About Lucy

Lucy Palmer is a counsellor based in Scotland who aims to make approaching therapy straightforward and humane. She welcomes people who are feeling overwhelmed and offers a calm space to talk things through. Lucy uses a person-centred approach and is inclusive of LGBT identities.

She holds a Higher National Diploma in Counselling and is registered with the British Association for Counselling and Psychotherapy, BACP. Lucy keeps sessions simple and grounded.

Background and approach

She listens without judgement and helps people notice their own strengths. Conversations focus on what matters now and on small changes that feel manageable. The emphasis is on the relationship between counsellor and client as the starting point for progress.

Her experience includes work as a counselling volunteer, an online peer supporter, and roles in listening services. These roles shaped how she hears distress and supports people through difficult moments. Lucy has three years of practice experience working with a range of concerns.

Topics she commonly addresses include stress, anxiety, depression, self-esteem, relationship and family stress, grief, sleeping and eating difficulties, parenting concerns, ADHD and compassion fatigue. She also offers support around addiction, coping with life changes and career worries. Additional focuses include attachment and abandonment issues, body image, chronic illness, and communication problems.

Sessions are offered by video call, telephone, live chat or messaging to fit different needs. People begin by completing a short matching questionnaire and then schedule sessions according to available times. Lucy aims to meet each person where they are and to work at a pace that feels right.

Focus areas and approaches

What Lucy works with

Everything Lucy lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Lucy helps people with.

Approaches Lucy lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

How client-centred counselling works online

Lucy practices client-centred work which puts the person at the heart of each session. This approach means the counsellor offers empathetic listening, reflects what they hear and helps the client make sense of their own thoughts and feelings. It is useful for worries like anxiety, low mood, self-esteem and decisions about parenting.

Sessions are collaborative. The therapist will check in about what helps and adapt the way they work to match a client's goals and preferences. Finding the right approach is something a client and counsellor do together, and adjustments can be made as trust and clarity grow.

Online options include video calls, phone sessions, live chat and text-based messaging. Video calls are close to a face-to-face conversation and suit longer talks. Phone sessions can be easier when bandwidth is limited or a client prefers not to use video. Live chat and messaging are useful for shorter check-ins, quick reflections or when someone prefers typing. These formats let people fit counselling around work, family and other commitments.
Questions

Questions people ask about Lucy

What concerns does Lucy commonly support?

She works with stress, anxiety, depression and self-esteem issues, and also supports people around parenting, grief, sleeping and eating difficulties. Additional areas include addiction, career worries and coping with life changes.

How would you describe Lucy's therapeutic style?

Lucy uses a client-centred approach that focuses on listening and responding to each person's needs. The work is collaborative and aims to build a trusting relationship as the basis for change.

What experience does she bring to sessions?

She has three years of experience and has worked as a counsellor, a listening service volunteer and an online peer supporter. Those roles inform her way of working with people in distress.

What credentials and location are listed?

Lucy holds a Higher National Diploma in Counselling and is registered with the British Association for Counselling and Psychotherapy, BACP. She is based in the United Kingdom.

Which languages and international options are available?

Sessions are offered in English. International clients are not currently accepted.

What session formats does Lucy offer?

She provides video calls, telephone sessions, live chat and text-based messaging to suit different preferences and schedules.

How are costs handled for sessions?

Costs vary with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.

How do I begin if I want to work with Lucy?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

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